{"id":1345,"date":"2020-04-02T01:52:07","date_gmt":"2020-04-01T23:52:07","guid":{"rendered":"http:\/\/itsimple.info\/?p=1345"},"modified":"2020-04-02T02:08:13","modified_gmt":"2020-04-02T00:08:13","slug":"emails-get-stuck-in-the-exchange-transport-queue-with-message-dns-query-failed","status":"publish","type":"post","link":"https:\/\/itsimple.info\/?p=1345","title":{"rendered":"Emails get stuck in the Exchange transport queue with message DNS query failed &#8230;"},"content":{"rendered":"<p>\u00a0<\/p>\n<p>I had a problem with emails get stuck on the exchange server and in the transport queue I got this DNS error, the error was :<\/p>\n<pre><strong>4.4.0 DNS query failed. The error was: DNS query failed with error ErrorRetry<\/strong><\/pre>\n<p>There wasn\u2019t any problem with the DNS and the server was translating domain to IP\u2019s without any errors, yes from time to time there was a delay in the mail delivery and receiving. Eventually the error was in the network card , This issue occurs because the DNS service cannot be used if the Register this connection\u2019s addresses in DNS check box is not selected in an Exchange Server 2013 or 2016\u00a0 environment.<\/p>\n<h3>Method 1: Select the \u201cRegister this connection\u2019s addresses in DNS\u201d check box<br \/>\nOn your computer, select the Register this connection\u2019s addresses in DNS check box on the DNS tab of the Advanced TCP\/IP Settings dialog box of TCP\/IPv4 .<\/h3>\n<p><a href=\"https:\/\/itsimple.info\/wp-content\/uploads\/2020\/04\/networkcard-DNS.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1346\" src=\"https:\/\/itsimple.info\/wp-content\/uploads\/2020\/04\/networkcard-DNS.png\" alt=\"\" width=\"750\" height=\"618\" srcset=\"https:\/\/itsimple.info\/wp-content\/uploads\/2020\/04\/networkcard-DNS.png 750w, https:\/\/itsimple.info\/wp-content\/uploads\/2020\/04\/networkcard-DNS-300x247.png 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/a><\/p>\n<p>\u00a0<\/p>\n<h3>Method 2: Enable the DNS service by using a registry key :<\/h3>\n<div class=\"ng-scope\" data-bi-name=\"content-article\" data-bi-id=\"content-article\">\n<article class=\"ng-scope\">\n<div class=\"ng-scope\">\n<div class=\"article-container\" data-grid=\"container stack-2\">\n<div data-grid=\"col-10\">\n<div class=\"ng-scope ng-isolate-scope\">\n<div data-grid=\"col-12 pad-12x\">\n<div class=\"main-content-container\" data-grid=\"container\">\n<div class=\"content-article\">\n<div class=\"ng-isolate-scope\">\n<div class=\"ng-scope\">\n<div class=\"ng-isolate-scope\">\n<section class=\"section ng-scope\" data-grid=\"col-12\" data-before=\"\">\n<div class=\"section-body ng-scope\">\n<div class=\"ng-scope\" data-grid=\"col-12\">\n<div class=\"ng-isolate-scope\" data-grid=\"col-12\">\n<div class=\"kb-resolution-section section ng-scope\">\n<ol class=\"sbody-num_list\">\n<li>Select\u00a0<strong class=\"uiterm\">Start<\/strong>, select\u00a0<strong class=\"uiterm\">Run<\/strong>, type <strong><span class=\"sbody-userinput\">regedit<\/span> <\/strong>in the <strong class=\"uiterm\">Open<\/strong> box, and then select\u00a0<strong class=\"uiterm\">OK<\/strong>.<\/li>\n<li>Locate and then select the following registry subkey:<br \/>\n<strong class=\"sbody-strong\">HKEY_LOCAL_MACHINE\\System\\CurrentControlSet\\Services\\Netbt\\Parameters<\/strong><\/li>\n<li>On the <strong class=\"uiterm\">Edit<\/strong> menu, point to <strong class=\"uiterm\">New<\/strong>, and then select\u00a0<strong class=\"uiterm\">DWORD (32-bit) Value<\/strong>.<\/li>\n<li>Type <strong><span class=\"sbody-userinput\">EnableDNS<\/span><\/strong>, and then press Enter.<\/li>\n<li>In the <strong class=\"uiterm\">Details<\/strong> pane, right-click <strong class=\"uiterm\">EnableDNS<\/strong>, and then select\u00a0<strong class=\"uiterm\">Modify<\/strong>.<\/li>\n<li>In the <strong class=\"uiterm\">Value data<\/strong> box, type <strong><span class=\"sbody-userinput\">1<\/span><\/strong>, and then select ck <strong class=\"uiterm\">OK<\/strong>.<\/li>\n<li>Exit Registry Editor.<\/li>\n<li>Restart the Microsoft Exchange Transport service.<\/li>\n<\/ol>\n<p>You can get more information <em><strong><u><a href=\"https:\/\/support.microsoft.com\/en-us\/help\/3007623\/dns-query-failed-when-email-stuck-in-draft-folder-exchange-server-2013\">here<\/a><\/strong><\/u><\/em><\/p>\n<hr \/>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<h3>Good Luck<\/h3>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0 I had a problem with emails get stuck on the exchange server and in the transport queue I got this DNS error, the error was : 4.4.0 DNS query failed. The error was: DNS query failed with error ErrorRetry There wasn\u2019t any problem with the DNS and the server was translating domain to IP\u2019s [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,8,9,4,12,14,15],"tags":[],"class_list":["post-1345","post","type-post","status-publish","format-standard","hentry","category-microsoft-exchange-2010","category-microsoft-exchange-2013","category-microsoft-exchange-2016","category-tech","category-tutorials","category-windows","category-windows-server"],"_links":{"self":[{"href":"https:\/\/itsimple.info\/index.php?rest_route=\/wp\/v2\/posts\/1345","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itsimple.info\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/itsimple.info\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/itsimple.info\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/itsimple.info\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1345"}],"version-history":[{"count":0,"href":"https:\/\/itsimple.info\/index.php?rest_route=\/wp\/v2\/posts\/1345\/revisions"}],"wp:attachment":[{"href":"https:\/\/itsimple.info\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1345"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/itsimple.info\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1345"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/itsimple.info\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1345"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}