{"id":1345,"date":"2020-04-02T01:52:07","date_gmt":"2020-04-01T23:52:07","guid":{"rendered":"http:\/\/itsimple.info\/?p=1345"},"modified":"2020-04-02T02:08:13","modified_gmt":"2020-04-02T00:08:13","slug":"emails-get-stuck-in-the-exchange-transport-queue-with-message-dns-query-failed","status":"publish","type":"post","link":"https:\/\/itsimple.info\/?p=1345","title":{"rendered":"Emails get stuck in the Exchange transport queue with message DNS query failed &#8230;"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p>I had a problem with emails get stuck on the exchange server and in the transport queue I got this DNS error, the error was :<\/p>\n<pre><strong>4.4.0 DNS query failed. The error was: DNS query failed with error ErrorRetry<\/strong><\/pre>\n<p>There wasn&#8217;t any problem with the DNS and the server was translating domain to IP&#8217;s without any errors, yes from time to time there was a delay in the mail delivery and receiving. Eventually the error was in the network card , This issue occurs because the DNS service cannot be used if the Register this connection&#8217;s addresses in DNS check box is not selected in an Exchange Server 2013 or 2016\u00a0 environment.<\/p>\n<h3>Method 1: Select the &#8220;Register this connection&#8217;s addresses in DNS&#8221; check box<br \/>\nOn your computer, select the Register this connection&#8217;s addresses in DNS check box on the DNS tab of the Advanced TCP\/IP Settings dialog box of TCP\/IPv4 .<\/h3>\n<p><a href=\"https:\/\/itsimple.info\/wp-content\/uploads\/2020\/04\/networkcard-DNS.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1346\" src=\"https:\/\/itsimple.info\/wp-content\/uploads\/2020\/04\/networkcard-DNS.png\" alt=\"\" width=\"750\" height=\"618\" srcset=\"https:\/\/itsimple.info\/wp-content\/uploads\/2020\/04\/networkcard-DNS.png 750w, https:\/\/itsimple.info\/wp-content\/uploads\/2020\/04\/networkcard-DNS-300x247.png 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<h3>Method 2: Enable the DNS service by using a registry key :<\/h3>\n<div class=\"ng-scope\" data-bi-name=\"content-article\" data-bi-id=\"content-article\">\n<article class=\"ng-scope\">\n<div class=\"ng-scope\">\n<div class=\"article-container\" data-grid=\"container stack-2\">\n<div data-grid=\"col-10\">\n<div class=\"ng-scope ng-isolate-scope\">\n<div data-grid=\"col-12 pad-12x\">\n<div class=\"main-content-container\" data-grid=\"container\">\n<div class=\"content-article\">\n<div class=\"ng-isolate-scope\">\n<div class=\"ng-scope\">\n<div class=\"ng-isolate-scope\">\n<section class=\"section ng-scope\" data-grid=\"col-12\" data-before=\"\">\n<div class=\"section-body ng-scope\">\n<div class=\"ng-scope\" data-grid=\"col-12\">\n<div class=\"ng-isolate-scope\" data-grid=\"col-12\">\n<div class=\"kb-resolution-section section ng-scope\">\n<ol class=\"sbody-num_list\">\n<li>Select\u00a0<strong class=\"uiterm\">Start<\/strong>, select\u00a0<strong class=\"uiterm\">Run<\/strong>, type <strong><span class=\"sbody-userinput\">regedit<\/span> <\/strong>in the <strong class=\"uiterm\">Open<\/strong> box, and then select\u00a0<strong class=\"uiterm\">OK<\/strong>.<\/li>\n<li>Locate and then select the following registry subkey:<br \/>\n<strong class=\"sbody-strong\">HKEY_LOCAL_MACHINE\\System\\CurrentControlSet\\Services\\Netbt\\Parameters<\/strong><\/li>\n<li>On the <strong class=\"uiterm\">Edit<\/strong> menu, point to <strong class=\"uiterm\">New<\/strong>, and then select\u00a0<strong class=\"uiterm\">DWORD (32-bit) Value<\/strong>.<\/li>\n<li>Type <strong><span class=\"sbody-userinput\">EnableDNS<\/span><\/strong>, and then press Enter.<\/li>\n<li>In the <strong class=\"uiterm\">Details<\/strong> pane, right-click <strong class=\"uiterm\">EnableDNS<\/strong>, and then select\u00a0<strong class=\"uiterm\">Modify<\/strong>.<\/li>\n<li>In the <strong class=\"uiterm\">Value data<\/strong> box, type <strong><span class=\"sbody-userinput\">1<\/span><\/strong>, and then select ck <strong class=\"uiterm\">OK<\/strong>.<\/li>\n<li>Exit Registry Editor.<\/li>\n<li>Restart the Microsoft Exchange Transport service.<\/li>\n<\/ol>\n<p>You can get more information <em><strong><u><a href=\"https:\/\/support.microsoft.com\/en-us\/help\/3007623\/dns-query-failed-when-email-stuck-in-draft-folder-exchange-server-2013\">here<\/a><\/strong><\/u><\/em><\/p>\n<hr \/>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<h3>Good Luck<\/h3>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; I had a problem with emails get stuck on the exchange server and in the transport queue I got this DNS error, the error was : 4.4.0 DNS query failed. The error was: DNS query failed with error ErrorRetry There wasn&#8217;t any problem with the DNS and the server was translating domain to IP&#8217;s [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,8,9,4,12,14,15],"tags":[],"class_list":["post-1345","post","type-post","status-publish","format-standard","hentry","category-microsoft-exchange-2010","category-microsoft-exchange-2013","category-microsoft-exchange-2016","category-tech","category-tutorials","category-windows","category-windows-server"],"_links":{"self":[{"href":"https:\/\/itsimple.info\/index.php?rest_route=\/wp\/v2\/posts\/1345","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itsimple.info\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/itsimple.info\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/itsimple.info\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/itsimple.info\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1345"}],"version-history":[{"count":0,"href":"https:\/\/itsimple.info\/index.php?rest_route=\/wp\/v2\/posts\/1345\/revisions"}],"wp:attachment":[{"href":"https:\/\/itsimple.info\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1345"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/itsimple.info\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1345"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/itsimple.info\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1345"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}