{"id":2014,"date":"2021-09-12T16:27:32","date_gmt":"2021-09-12T14:27:32","guid":{"rendered":"https:\/\/itsimple.info\/?p=2014"},"modified":"2023-03-28T10:08:28","modified_gmt":"2023-03-28T08:08:28","slug":"outlook-blank-authentication-window-when-connected-to-office-365","status":"publish","type":"post","link":"https:\/\/itsimple.info\/?p=2014","title":{"rendered":"Outlook blank or Empty authentication window When connected to office 365"},"content":{"rendered":"\n<p>After migrating from on-perm to Office 365 on terminal server I get this blank authentication window. the fix I found is to add in the registery this key :<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">HKCU\\SOFTWARE\\Microsoft\\Office\\15.0\\Common\\Identity\\EnableADAL\nREG_DWORD\n0\n\n<\/pre>\n\n\n\n<p>or <\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">Windows Registry Editor Version 5.00\n [HKEY_CURRENT_USER\\Software\\Microsoft\\Office\\16.0\\Common\\Identity]\n \"EnableADAL\"=dword:00000000\n<\/pre>\n\n\n\n<p>There is another case with similar behavior in outlook 2016 or outlook 365 and the fix is this registry key :<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\">Windows Registry Editor Version 5.00\n\n[HKEY_CURRENT_USER\\Software\\Microsoft\\Office\\16.0\\Common\\Identity]\n\"DisableADALatopWAMOverride\"=dword:00000001<\/pre>\n\n\n\n<p>After adding this line, Outlook got connected with no issue, yet this is not recommended solution by Microsoft, here is more details on how to over come this error:<\/p>\n\n\n<a style=\"text-decoration:underline;\" class=\"wp-block-read-more\" href=\"https:\/\/itsimple.info\/?p=2014\" target=\"_self\"><a href=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-365\/troubleshoot\/administration\/disabling-adal-wam-not-recommended\">Disabling ADAL or WAM to fix Office sign-in or activation issues not recommended &#8211; Office 365 | Microsoft Learn<\/a><span class=\"screen-reader-text\">: Outlook blank or Empty authentication window When connected to office 365<\/span><\/a>\n\n\n<figure class=\"wp-block-pullquote has-text-align-left is-style-solid-color has-vivid-green-cyan-color has-text-color\"><blockquote><p>Good luck<\/p><\/blockquote><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>After migrating from on-perm to Office 365 on terminal server I get this blank authentication window. the fix I found is to add in the registery this key : HKCU\\SOFTWARE\\Microsoft\\Office\\15.0\\Common\\Identity\\EnableADAL REG_DWORD 0 or Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\\Software\\Microsoft\\Office\\16.0\\Common\\Identity] &#8220;EnableADAL&#8221;=dword:00000000 There is another case with similar behavior in outlook 2016 or outlook 365 and the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8,9,23,12,14,15],"tags":[],"class_list":["post-2014","post","type-post","status-publish","format-standard","hentry","category-microsoft-exchange-2013","category-microsoft-exchange-2016","category-office-365","category-tutorials","category-windows","category-windows-server"],"_links":{"self":[{"href":"https:\/\/itsimple.info\/index.php?rest_route=\/wp\/v2\/posts\/2014","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itsimple.info\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/itsimple.info\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/itsimple.info\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/itsimple.info\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2014"}],"version-history":[{"count":0,"href":"https:\/\/itsimple.info\/index.php?rest_route=\/wp\/v2\/posts\/2014\/revisions"}],"wp:attachment":[{"href":"https:\/\/itsimple.info\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2014"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/itsimple.info\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2014"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/itsimple.info\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2014"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}